Privacy Policy
Effective Date: 17.12.2024

This Privacy Policy outlines how Dialogbüro für zivilgesellschaftliche Zusammenarbeit - hbs ("we," "us," or "our") processes personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

1. Data Controller
The Data Controller responsible for processing your personal data is:
Dialogbüro für zivilgesellschaftliche Zusammenarbeit - hbs*
ZVR-Zahl: 1292878524
Address: Eßlinggasse 9 / Top 6, 1010 Wien
Contact: info@dialogbuero-vienna.at
Phone: +43 676 447 31 21

2. Data We Collect and Why
We collect and process personal data only as necessary for our activities as a non-profit organization. Below are the specific types of data collected and the purposes:
2.1 Newsletter Subscription
- Data Collected: Email address.
- Purpose: To send you newsletters and updates related to our activities.
- Legal Basis: Consent (Art. 6(1)(a) GDPR).
- Third-Party Service: We use SendPulse to manage and distribute our newsletters. Your email address is securely processed and stored on their platform.
Note: You can unsubscribe at any time by clicking the "unsubscribe" link in any of our emails.
2.2 Cookies and Tracking Technologies
When you visit our website, we use cookies and third-party tracking technologies to ensure the proper functioning of our website, improve user experience, and analyze website performance.
- Standard Tilda Cookies: Necessary for the technical operation of the website.
- Google Analytics Pixel: Used to collect anonymized information about website usage (e.g., page views, session duration).
- Facebook Pixel: Enables us to measure and optimize the performance of our content shared via Facebook.
Legal Basis: Consent (Art. 6(1)(a) GDPR) obtained via the cookie banner when you first visit our website.

3. Sharing of Data
We do not sell, rent, or otherwise share your personal data with third parties, except in the following cases:
- Third-Party Providers: Data is processed by service providers (e.g., SendPulse for newsletters, Google Analytics, and Facebook Pixel) in accordance with their privacy policies.
- Legal Obligations: If required to comply with legal obligations or respond to lawful requests from authorities.

4. Your Rights
Under the GDPR, you have the following rights:
1. Right of Access (Art. 15 GDPR) – Request access to your personal data.
2. Right to Rectification (Art. 16 GDPR) – Correct any inaccurate or incomplete personal data.
3. Right to Erasure (Art. 17 GDPR) – Request the deletion of your personal data.
4. Right to Restrict Processing (Art. 18 GDPR) – Limit the way your personal data is processed.
5. Right to Data Portability (Art. 20 GDPR) – Request a copy of your personal data in a structured format.
6. Right to Object (Art. 21 GDPR) – Object to processing based on legitimate interests or for direct marketing purposes.
7. Right to Withdraw Consent – If we process your data based on consent, you may withdraw it at any time.
To exercise these rights, please contact us at info@dialogbuero-vienna.at.

5. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected:
- Newsletter Data: Stored until you unsubscribe or withdraw consent.
- Cookies/Analytics Data: Retention periods depend on the specific cookie settings (refer to your browser or tool settings).

6. Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Use of Cookies
Upon your first visit, our website displays a cookie banner to inform you about cookie use. You can accept or manage your preferences through the banner.
You may also configure your browser settings to reject cookies or delete them at any time. However, some cookies are necessary for the website's core functionality.

8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in regulations or practices. The updated version will always be available on our website.

9. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact us:
Dialogbüro für zivilgesellschaftliche Zusammenarbeit - hbs
Email: info@dialogbuero-vienna.at
Phone: +43 676 447 31 21
Address: Eßlinggasse 9 / Top 6, 1010 Wien

By using our website, you agree to this Privacy Policy. Thank you for your trust!